Surprise & Delight – A Spontaneous Offer of Kindness

Every week we host a scavenger hunt to locate the Zick’s pizza cart for an opportunity to win a free flatbread pizza and a bottle of water for the first 25 guests.  An Instagram is posted the day of the event gives a clue of the location of the pizza cart. This spontaneous offer of kindness:

• Enhances guest interaction
• promotes customer loyalty
• improves brand experience
• Increases profitability
• Motivates word-of-mouth marketing
• Great way to capture Your Voice Matters surveys

We are creating a memorable interaction between Harvest Table and our guests that goes beyond the transaction — that creates a lasting relationship. In a space where loyalty is scarce, a little extra can go a long way.